Privacy Policy

At Studio Vera, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This policy outlines how we collect, use, and protect any information you provide when using our services or visiting our website. We comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Information We Collect

We may collect the following personal information:

  • Contact details: Name, email address, phone number.

  • Business information: Details about your business and project needs.

  • Technical data: IP address, browser type, and browsing behaviour on our website.

2. How We Use Your Information

We use your data to:

  • Communicate with you: Respond to inquiries, provide updates, and manage project discussions.

  • Deliver services: Fulfil our contractual obligations for branding and web design services.

  • Improve our website: Analyse data to enhance user experience and website functionality.

  • Marketing (with consent): Send newsletters and updates about new services and relevant content.

3. Legal Basis for Processing

We process your data based on:

  • Consent: When you opt-in to receive marketing communications.

  • Contractual obligations: To deliver services you have requested.

  • Legitimate interests: To improve our services and respond to queries.

4. Data Sharing

We do not sell or lease your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email marketing platforms). These parties are bound by strict data protection standards.

5. Data Security

We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure data transmission is secure.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. For marketing communications, you can opt-out at any time.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data.

  • Rectify any inaccurate or incomplete information.

  • Request erasure of your data, subject to certain conditions.

  • Restrict processing where applicable.

  • Object to data processing for marketing purposes.

  • Data portability for information you have provided to us.

To exercise any of these rights, please contact us at [contact email].

8. Cookies

Our website uses cookies to improve your experience. Cookies help us understand your browsing preferences and enhance site performance. For more details, see our [Cookie Policy].

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page, and where significant, we will notify you via email or a website update.

Contact Us

If you have any questions or concerns about this policy or your personal data, please get in touch at [contact email].

Last updated: November 2024